frequently asked questions
do i need a reservation?
No, but we strongly advise booking, especially on weekends.
how can i make or amend a booking?
You can call us on email: eat@thedood.co.uk
or Tel: 0191 429 8382
Or make a reservation here.
what is your cancellation policy?
- For tables of fewer than 8, you can cancel at any time.
- For tables of 8 or more with a deposit, cancellations will be issued as a voucher.
do you allow walk-ins?
Yes, we do welcome walk-ins.
is there a time limit on tables?
- For 1-2 diners: 1.5 hours.
- For 3 or more diners: 2 hours.
can i request a specific table or area?
Unfortunately, no, due to operational requirements.
do you cater for dietary requirements or allergies?
Yes, we offer an allergen matrix to assist with dietary needs.
do you have vegetarian or vegan options?
Yes, we do.
do you offer a set menu or a tasting menu?
We offer our Bedouin’s Feast menu at £45 per person, for a minimum of two people.
what payment methods do you accept?
We accept Amex and all other major cards.
is a service charge applied?
A 10% discretionary service charge is applied.
do you offer non-alcoholic drinks?
Yes, we have a range of soft drinks and mocktails.
is your meat halal?
Yes, we are fully certified halal.
Can you accommodate birthdays or special occasions?
Do you offer private dining or venue hire?
Yes, please email us for further details on eat@thedood.co.uk
Do you have a kids menu?
We do not have a dedicated kids menu, but we do have small plates that could accommodate a child.
Do you allow children into the restaurant?
We welcome children before 5pm. After this time, no children under 5 years old are permitted.
Do you allow stag/hen parties?
To respect our diners and the flow of our operations, we have decided to not allow stag and hen parties.
Do you have wheelchair access?
Due to the nature of our venue - a Grade II listed building constructed in the 1800s - the structure is fixed. As a result, our restaurant is located on the first floor, and currently, there is no wheelchair access.
Do you allow pets?
We do not allow pets
Group bookings
For group bookings of 7+ we require a deposit of £10 per person
Is there parking nearby?
Paid parking is available directly outside on Queen Street.
Nearby car parks include:
- Quayside Car Park (NE1 3RJ)
- Dean Street Car Park (NE1 1PG)